Overview:
Clients desired more flexibility and efficiency in configuring MyEvive content for their enterprise. (For context, please see MyEvive product overview.) The previous solution: A loader built from a developer’s standpoint, i.e. not intuitive for HR or Administrative personnel to use. Clients were also limited by what content they could affect. Each update was also dependent on Evive configuration team involvement.
“Evive Inside” (code name), a companion MyEvive product, allows clients to create, add, customize, and manage their organization’s MyEvive content. This includes elements such as settings and scheduling, benefits vendors, imagery, and copy.
In theory, the long-term efficiencies gained by both clients and the Evive configuration team will outweigh initial investments in product creation and ongoing client training.
Note: Public release date on hold due to COVID-19.
Role: Product Copywriter
Challenges, initiatives, and results:
• Submitted a top-line user research plan to Product Director, Product Owner, and the rest of the team to promote the benefits of having such a plan; volunteered to assist UI designer and other team members during proposed user research and testing phases
• Communicated the importance of including copywriter in foundational design sprints and/or working sessions
• Established a weekly status meeting with product analyst to walk through design updates and ask questions
• Created QA testing process with Product Analyst
• Set up tag creation process with Product Analyst